Client Service

Billing

If you have a billing question, we’re here to help. Just contact us and describe your question and we’ll take care of you right away.

You can also contact the insurance company directly for billing and payment information, or make a payment on our website.


Policy Changes

Has something changed in your life and you need to update your policy? Purchase a new car or pay off your old one? Need an Insurance ID Card? Just contact us and we’ll be happy to take care of your request.


Certificates

Our goal is to issue certificates of insurance within 24 business hours. Timely issuance is just one of the many ways your business will benefit from working with us. To obtain a certificate, please use our Certificate of Insurance Request Form.


Claims

We’re sorry if you’ve suffered an accident or have a claim on your insurance policy. That’s why you have insurance, to protect you when something bad happens. We’ll guide you on every step along the way.

  • If you have a claim and would like our assistance, we will be happy to speak with you. In most cases, you will need to speak directly with the Insurance Carrier to report the details but we can help to make sure that your claim is processed correctly. Simply contact us for assistance.
  • If you are ready to file the claim, please contact the insurance company directly to put them on notice of the claim. We will then be notified of your claim by the insurance company.
  • After your claim is processed, we will follow-up with you to ask about your experience and make sure you were treated well.

If you think you’re not being treated fairly, need some help along the way or want to share your positive experience with us, just let us know! We’re always here for you.


Account Review

As your life changes, your insurance needs change too. We can give you a comprehensive account review to make sure you have the best protection at the lowest possible price.

We would be happy to review your account at absolutely no cost to you. Just contact us to speak with an agent.